At gojackpat, we believe that gaming should always be fun, controlled, and within your means. We are committed to providing every Filipino player with the tools, resources, and support needed to keep their gaming experience healthy and enjoyable — never harmful.
gojackpat provides every player with practical tools and clear information to stay in control of their gaming at all times.
gojackpat enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Every account undergoes KYC verification to confirm age before any real-money play is permitted.
If you feel your gaming is getting out of hand, gojackpat's self-exclusion tool lets you voluntarily block access to your account for a set period — from 30 days up to permanent exclusion. No questions asked.
Set daily, weekly, or monthly deposit limits on your gojackpat account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
gojackpat allows you to set a maximum session duration. Once your time limit is reached, you will receive a notification and the option to log out. This helps prevent extended play sessions that can lead to fatigue-driven decisions.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered during your current session. A quick reality check goes a long way toward keeping gaming fun.
Our dedicated responsible gaming support team is available around the clock. Whether you need help setting limits, activating self-exclusion, or just want to talk, gojackpat's team is here for you every day of the year.
All tools below are available free of charge to every registered gojackpat player. Access them anytime from your account settings.
| Tool | Options | Status |
|---|---|---|
| Deposit Limit Cap how much you can deposit |
Daily / Weekly / Monthly | Available |
| Loss Limit Cap how much you can lose |
Daily / Weekly / Monthly | Available |
| Session Time Limit Limit how long you play per session |
30 min / 1 hr / 2 hr / Custom | Available |
| Reality Check Periodic in-session reminders |
Every 15 / 30 / 60 minutes | Available |
| Cool-Off Period Temporary account pause |
24 hrs / 7 days / 30 days | Available |
| Self-Exclusion Block account access entirely |
30 days / 90 days / 1 year / Permanent | Available |
It may be time to seek help if you notice any of the following:
Have you ever gambled more than you planned to in a single session?
Do you find yourself thinking about gambling when you are doing other things?
Have you tried to cut back on gambling but found it difficult?
Has gambling ever caused financial stress or conflict with loved ones?
Do you gamble to recover money you have previously lost?
If you answered yes to two or more questions, we encourage you to use gojackpat's self-exclusion tools or contact our support team for guidance.
Gaming at gojackpat is meant to be a form of entertainment — like watching a PBA game or going to the movies. It should never be seen as a way to earn income, solve financial problems, or escape from real-life difficulties. Responsible gaming means staying in control of how much time and money you spend, and knowing when to stop.
gojackpat serves over 500,000 Filipino players across Manila, Cebu, Davao, Quezon City, and beyond. We take our duty of care seriously. That is why we have invested in a comprehensive responsible gaming framework that goes beyond the minimum requirements — because we genuinely care about the wellbeing of every player on our platform.
Philippine law and gojackpat's own policies set the minimum gambling age at 21 years. This is not just a checkbox — it is a firm commitment. Every new gojackpat account must pass identity verification before any real-money activity is allowed. We use government-issued IDs such as the PhilSys National ID, Philippine passport, SSS ID, and driver's licence to confirm age. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.
Self-exclusion is one of the most powerful tools available to players who feel they need a break. When you activate self-exclusion on gojackpat, your account is immediately locked — you will not be able to log in, deposit, or place bets for the duration you choose. During a self-exclusion period, gojackpat will also suppress all marketing communications to your email and mobile number.
To activate self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team directly at [email protected] . Our team will process your request within one hour, 24/7.
Before you start playing, take a moment to decide on a budget you are comfortable losing — because in gambling, losses are always a possibility. gojackpat's deposit and loss limit tools let you set that budget directly in your account so the platform enforces it for you automatically. Think of it like setting a pasalubong budget before a trip to Divisoria: you decide the ceiling before you start spending, not after.
Increasing a limit always requires a mandatory 7-day waiting period. This cooling-off window is intentional — it gives you time to reflect on whether the increase is truly what you want, rather than a heat-of-the-moment decision.
The best gaming sessions at gojackpat are the ones where you are relaxed, playing within your means, and enjoying the experience for what it is — entertainment. Here are a few habits that responsible gojackpat players follow:
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. gojackpat operates in alignment with PAGCOR's responsible gaming framework to ensure player protection across all our services.
If you or someone you know is struggling with problem gambling, please reach out. gojackpat's responsible gaming support team is available 24/7. You can also seek confidential help through mental health and counselling services available across the Philippines.
Contact us at: [email protected]
gojackpat takes extra care to identify and support players who may be at risk. Our team monitors for signs of problem gambling behaviour and may proactively reach out to offer support, suggest limit adjustments, or recommend a cooling-off period.
Common questions from gojackpat players about our responsible gaming tools and policies
Gaming is more enjoyable when you are in control. Set your limits, know your boundaries, and play for fun — not to chase losses. gojackpat is here to support you every step of the way.
21+ only. Please gamble responsibly. gojackpat is operated for entertainment purposes.